Services

User and Operational Training

User and Operational Training

Just like our designs and products, we customize the user and operational training to suit the needs of our clients - ensuring the highest returns and usage from their investment in AV solutions. It is our job to make sure that client teams do not waste precious time and effort on fumbling through understanding how the solutions work – we are here to provide in-depth user and operational training.

Wide Range of Training

Our training method and the topics we cover are extensive. However, we make every effort to tailor the training such that it is easily grasped and retained by all possible users. Our training experts focus on ensuring complete competence and confidence in using the AV equipment installed and integrated at client companies. AV systems are complex and assorted - a great design that easily integrates into a currently working system, maintenance and management, and optimal usage. Our clients trust us - we don’t just stop once we install our AV equipment - we provide bespoke AV training for seamless operation.

Why AV Training is Important?

User Confidence and Buy-in

AV systems are an investment and it is important that every user is confident in operating the equipment. Not everyone in the workforce possesses the required technical knowledge to naturally understand how AV equipment is designed to work optimally. It requires training and a systematic ‘walk-through’, with experts taking them through usage and operation.

Optimal Gain from Equipment

Our training experts help client organizations fully grasp the vast range of benefits of the solutions and equipment, and explain features that even some of the tech-savvy employees might miss.

Enhance Agility and Speed

The premise of AV solutions is that employees should be able to use them from anywhere – and not just while physically present at the office. The AV solutions when properly understood and used, support agility and speed by enabling usage from any location. Enabling seamless communication and collaboration is one of the top jobs of our AV solutions.

We Customize Training

It is natural for some apprehensions in terms of whether the training schedule would fit in with the time and aptitude of the workforce. This is why we ascertain the exact needs and customize training methods and time schedules.

  • Our experts engage with those responsible for training schedules at the client organization. Once we understand which staff would require AV training first, we schedule the training program for both in-house and remote staff
  • We also take the time to engage with the potential users to understand their level of knowledge of the use of AV equipment, and how the installed solutions would help them support the organization and their individual jobs. Our experts then put together a customized training schedule.
  • AV training is delivered in groups and even one on one if required
  • Once the training is delivered, we also collect feedback through a short survey form. We want to ensure that the AV training has met its objectives, and correct the gaps, if any.

We provide training for all of our AV solutions - across all spaces.

We conduct training sessions for teachers and students in schools and other educational institutions to enable everyone to use the comprehensive range of tools, templates, and features of our highly sophisticated and contemporary solutions.

Our top-line AV solutions installed in Board Rooms and Meeting Rooms need bespoke training. We do so through comprehensive demos of the hardware, the interactive whiteboards, and all the applications specific to these ‘decision-making rooms’.

Digital Signage does not need to be complicated - especially since our experts ensure pertinent training for these pieces of AV equipment. We take the users through setting up the media player, and also the structured process of creating, scheduling, and publishing the content to be displayed on these digital masterpieces.

We conduct training in every realm of AV Solutions and Equipment. We look forward to understanding how we can assist your organization in using and optimizing collaboration, speedily and with ease. Connect with us today.